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myToys.com Home » Service » Help » International Orders
 

International Orders

myToys.com delivers not just within Germany but also to selected countries within Europe. Unfortunately, articles weighing over 30 kg and bulky articles cannot be delivered outside of Germany (these articles are marked accordingly).

Please note: A few different rules govern deliveries made outside of Germany. Country-specific information on quoted prices, deliveries and return consignments and on payment options can be found here for

Austria Austria
EU Additional delivery & tax information for EU countries
EU United States

Shipping costs and delivery times

Zone Country Shipping costs Delivery times
0 Germany Germany
€ 2.95 approx. 2-5 working days
1 Austria Austria
Belgium Belgium
Netherlands Netherlands
€ 5.95 approx. 4-8 working days
2 Denmark Denmark
€ 6.95 approx. 4-8 working days
3 Czech Republic
Great Britain Great Britain
Hungary
Ireland
Italy
Poland
Slovakia
Slovenia
Sweden
€ 11.95 approx. 8-10 working days
4 Estonia***
Finland
Latvia***
Lithuania
€ 13.95 approx. 8-13 working days
5 Bulgaria***
Cyprus*
Greece
Malta
Portugal
Romania
Spain**
€ 15.95 approx. 8-13 working days
5 United States
€ 21,- approx. 10-25 working days

* excluding Northern Cyprus
** excluding Canary Islands, Ceuta and Melilla
*** DHL only delivers to these countries. Once there, your order will be delivered with the local postal service, this can lead to delays.

Payment options

You can pay for your orders by PayPal or credit card. We accept VISA, MasterCard/Eurocard and American Express.

Your right of exchange

You can exchange your goods if you are not happy with them or you can get your money back. Exchange is not possible with software, audio or video recordings which you have unsealed from the packaging. We will pay the shipping costs for returning your goods.