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Security

Dear myToys customers,

Your personal data is in safe hands with us because myToys.com takes data security very seriously. All personal data is treated confidentially by us. You can rely on this 100%!

Below we provide you with an overview of the key aspects of data protection at myToys.com:

Data accrued

When you place an order with myToys.com, you provide us with your e-mail address, your name, the delivery address and invoice address, your telephone number and your date of birth. We require this data to be able to process your order. This data is stored by us and, as part of the processing of the order, it may be passed on to contractual partners, for example to the DHL mail-order service which generally delivers our consignments.

Cookies

Cookies are text files which are stored on a user's computer when they visit a website with the aid of the web browser.

myToys.com uses what are known as permanent cookies but they have no link to a specific person's identity.
Such permanent cookies allow you, for example, to display your basket, your favourites list, the current value of your shop and the products you have recently viewed across different pages, even if you return to myToys.com after having closed your browser.
More information about "cookies" and how you can alter the settings of your web browser can be found here.

In order to be able to constantly develop what we offer to you, we store the following data in a log file while you are using the website each time you retrieve a page: the IP address, the date and time of retrieval, the ID of the retrieved page, a reference to the site of origin and the web browser being used.
This usage data is collected anonymously. At no point is there any link between the usage data and customer data.

Data protection officer

myToys.com complies with its statutory obligations and employs an official data protection officer. If you have any questions about the issue of data protection at myToys.com, please send them to privacyprotection@mytoys.com.

Data privacy notice

With all aspects of data processing (for example collecting, processing and transferring data), we act in accordance with the statutory regulations. Your data which is required to handle the commercial transaction is stored and passed on to service providers that are commissioned by us to the extent necessary to process the order. Within the framework of what is legally permissible and taking account of your respective justifiable interests to the exclusion of transfer or use, in case of ordering we shall be entitled, in order to perform a credit check,to request and to pass on address and creditworthiness data to Creditreform Boniversum GmbH, Hellersbergstr. 11, 41460 Neuss. In Austria, we obtain credit rating information from the company Deltavista GmbH, Diefenbachgasse 35, 1150 Vienna. For Switzerland, we gather credit rating information via the company deltavista AG, Gustav-Siber-Weg 4, 8700 Küsnacht. With first orders on account and purchases with payment by instalments, we also use, in addition to other credit rating data, address data so that we can assess the risk of payments not being made in individual cases. In addition, address and order data is collected and processed for our own marketing purposes. For external marketing purposes, data is only passed on where this is legally allowed (generally published data and certain data which is compiled in lists in accordance with Section 28 para. 3 p. 2 and p.4 of the German Data Protection Act).

Integration of Social Plugins

To make www.mytoys.com more personal, social plugins from Facebook are in action. For this we use the "LIKE"-button. It is part of an offer from the American company Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA). Additionally, the "+1" button from Google Inc. is also in action (1600 Amphitheatre Parkway, Mountain View, CA 94042, USA).

If you visit a site on www.mytoys.com, which includes such a plugin, your web browser makes a connection with Facebook or Google respectively and the content will be loaded from Facebook or Google. Through this your visit to www.mytoys.com can be kept tracked of by Facebook or Google respectively, when you have an account by Facebook or Google and you have visited a site with Facebook social plugins or Google +1 social plugins. Furthermore Facebook and Google respectively, receive direct information, when you use one of the social plugins (e.g. click on the LIKE-button or the +1 button). This is a necessary step in order to share the information with others. We have no influence of the content of the plugins and the transmission of information on Facebook or Google.

Facebook provides detailed information, in their Private Policy, to the extent, type, purpose and further processing of your data (data use policy Facebook). Here you can find further information in regards to your rights and your individual settings options to protect your privacy on Facebook. Google’s privacy policy can be found here (data use policy Google). Functions from Twitter services are integrated into our webpages. These functions are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using Twitter and the function “Retweet”, the webpages that you visit will be linked with your Twitter account and made public to other users. Information is also transmitted to Twitter in this way. We would like to point out that we, as providers of the website, do not receive information about the contents of the transmitted data or their use by Twitter. For more information, please see Twitter's privacy statement. You can change your privacy protection settings for Twitter in your account settings at http://twitter.com/account/settings.

By logging out of Facebook, Google or Twitter prior to visiting www.mytoys.com and by deleting your saved cookies you can prevent Facebook, Google or Twitter from collecting information about yourself during your visit to www.mytoys.com (You can find more information about cookies here).

E-mail advertising

We use your E-mail address in order to send you attractive new offers. You can change your newsletter profile or unsubscribe to the newsletters at any time. Simply click on the link the at the bottom of this newsletter in order to login to our website and edit your newsletter options in “My Account” or unsubscribe by writing an E-mail to service@mytoys.com. Once we have received your mail to unsubscribe we will no longer send you any newsletters. In order to constantly improve our newsletter service our newsletters contain a function that allows us to see if and when you looked at a newsletter.

Flyers, catalogues and all advertising delivered by post

We use your data for marketing purposes if we are convinced that our partners have good deals to offer you. You can object to the use or passing on of your address data at any time by sending a letter to myToys.de GmbH, Bergmannstraße 72, 10961 Berlin or an e-mail to noinfo@mytoys.com. Once we receive your notice of objection, we will immediately stop sending you any more marketing information and we will not pass on your data for marketing purposes either.

Note

You can object to the use, processing and transfer of your personal data for marketing purposes at any time by sending an informal message to noinfo@mytoys.de or sending a letter by post to myToys.de GmbH, Bergmannstraße 72, 10961 Berlin. However, this does not apply to the data which is required for handling your order. Once we receive your notice of objection, we will no longer use, process or transfer the data in question for purposes other than handling your order, and we will stop sending you any further advertising material, including our catalogues. You can also obtain further information about data protection by consulting our data privacy policy.

Group affiliation

myToys.de GmbH belongs to the Otto Group. If you want any more information about the companies which belong to the Otto Group, please visit the following link: http://www.ottogroup.com

We hope that we have answered all the questions you may have about data protection. If there are any changes to our business or amendments to the law, we will update our data protection provisions accordingly.

Satisfaction

At myToys.com, everything we do is geared towards ensuring your satisfaction and your peace of mind.

Best regards

Data protection officer
privacyprotection@mytoys.com