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Shipping & Delivery Times

For international orders we ship our products using the DHL mail-order service to your delivery address. Within Germany we ship our products using the Hermes mail-order service.

To ensure that we are able to offer you a top service at fair prices at all times, our minimum order value is € 15.00 to allow us to cover our costs.

You can find more detailed information about our delivery service, delivery times and shipping costs for foreign deliveries here.

Delivery times

We deliver your order in Germany within 2 to 5 working days. Deliveries to foreign countries generally take 4 to 10 working days and depend on the zone we are shipping to.

You can find more detailed information here.

Shipping costs

The flat-rate charge for shipping costs levied by myToys.com depends on the shipping zone and is regardless of the order value. The charge covers a proportion of the packaging, shipping and postage costs. myToys.com pays the rest for you. For deliveries made in Germany the flat-rate charge for shipping costs levied by myToys.com is € 2.95 per order.

If an order contains particularly bulky or heavy articles (these are marked with Courier article) and therefore needs to be delivered by a courier, we levy a courier surcharge of € 5.00. Deliveries by couriers are only possible within Germany.

Please note that for logistical reasons we are unable to group separate orders together, even if your orders were placed on the same day.