Privacy policy

Dear myToys customers,

Your personal data is in safe hands with us because myToys.com takes data security very seriously. All personal data is treated confidentially by us. You can rely on this 100%!

Below we provide you with an overview of the key aspects of data protection at myToys.com:

Data accrued

When you place an order with myToys.com, you provide us with your e-mail address, your name, the delivery address and invoice address, your telephone number and your date of birth. We require this data to be able to process your order. This data is stored by us and, as part of the processing of the order, it may be passed on to contractual partners, for example to the DHL mail-order service which generally delivers our consignments.

Cookies

Cookies are text files which are stored on a user's computer when they visit a website with the aid of the web browser.

myToys.com uses what are known as permanent cookies but they have no link to a specific person's identity. Such permanent cookies allow you, for example, to display your basket, your favourites list, the current value of your shop and the products you have recently viewed across different pages, even if you return to myToys.com after having closed your browser. More information about "cookies" and how you can alter the settings of your web browser can be found here.

In order to be able to constantly develop what we offer to you, we store the following data in a log file while you are using the website each time you retrieve a page: the IP address, the date and time of retrieval, the ID of the retrieved page, a reference to the site of origin and the web browser being used. This usage data is collected anonymously. At no point is there any link between the usage data and customer data.

Data protection officer

myToys.com complies with its statutory obligations and employs an official data protection officer. If you have any questions about the issue of data protection at myToys.com, please send them to service@mytoys.com.

Data privacy notice

With all aspects of data processing (for example collecting, processing and transferring data), we act in accordance with the statutory regulations. Your data which is required to handle the commercial transaction is stored and passed on to service providers that are commissioned by us to the extent necessary to process the order. With first orders on account we also use, in addition to other credit rating data, address data so that we can assess the risk of payments not being made in individual cases. In addition, address and order data is collected and processed for our own marketing purposes. For external marketing purposes, data is only passed on where this is legally allowed (generally published data and certain data which is compiled in lists in accordance with Section 28 para. 3 p. 2 and p. 4 of the German Data Protection Act).

Note

You can object to the use, processing and transfer of your personal data for marketing purposes at any time by sending an informal message to service@mytoys.com or sending a letter by post to myToys.de GmbH, Potsdamer Str. 192, 10783 Berlin. However, this does not apply to the data which is required for handling your order. Once we receive your notice of objection, we will no longer use, process or transfer the data in question for purposes other than handling your order, and we will stop sending you any further advertising material, including our catalogues. You can also obtain further information about data protection by consulting our data privacy policy.

Group affiliation

myToys.de GmbH belongs to the Otto Group. If you want any more information about the companies which belong to the Otto Group, please visit the following link: https://www.ottogroup.com

We hope that we have answered all the questions you may have about data protection. If there are any changes to our business or amendments to the law, we will update our data protection provisions accordingly.